Picture this:
You finally get a new family request.
You call immediately, excited for the chance to help.
But instead of hearing a voice on the other side… your call gets sent straight to voicemail. Or worse, blocked.
Why?
Because your number might be showing up on their phone as “Scam Likely.”
What “Scam Likely” Really Means
When carriers or apps suspect that a call might be spam, they flag it with the “Scam Likely” label. The problem is, even legitimate agencies can get flagged.
This happens when:
Your number dials too many times in a short period.
Calls are often short or unanswered.
Your number hasn’t been registered or verified properly.
Families (or others) have reported the number as sam by mistake.
The system misidentifies your calling patterns as “robocalls.”
The result? Families don’t pick up. And you lose the opportunity before you even say hello.
Why This Matters for Senior Care Agencies
Families searching for care are often under stress.
If they see a call labeled as “Scam Likely,” they’re not just ignoring you, they may never give your agency another chance.
In an industry where speed and trust are everything, having your calls flagged can cost you families who urgently need help.
What This Means for Your Agency
Protecting your phone reputation is as important as making the call itself.
That means ensuring your number is registered, monitored, and not falling into scam lists.
When your calls get through, you’re not just reaching a prospect, you’re reaching a family in one of their most vulnerable moments.
Why this matters:
A call marked as “Scam Likely” is a call never answered. Agencies that want to stand out need to protect their phone reputation so families can actually hear from them when it matters most.
If you’re not sure how your number is showing up today, we can help you check it and keep it protected, so every call has the chance to be answered.
Helping Home Care agencies never miss a family in need by ensuring calls connect, emails land, and follow-ups happen.
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